The Ritz-Carlton, Bahrain Hotel & Spa
ABOUT THIS JOB
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Provide group and private tennis instruction to children and adults. Schedule individual and group tennis lessons and clinics. Make tennis court reservations by writing in guest name on schedule. Arrange tennis matches for guests without partners. Fill in as a tennis player in tournaments when necessary. Roll, brush, and line tennis courts to maintain proper playing conditions and appearance. String tennis racquets, make minor repairs, and send racquets out for repair as necessary to maintain tennis equipment in proper working order. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.